Privacy Policy

Last updated:

1. Introduction

Artisanstrcustom ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our online tutoring services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Messages and communications you send to us
  • Information about your preferences and interests
  • Payment information when you purchase our services
  • Account credentials and profile information
  • Information about your use of our website and services
  • Device information and IP address
  • Cookies and similar tracking technologies data

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our tutoring services
  • Respond to your inquiries and requests
  • Send you updates and information about our services
  • Process payments and manage your account
  • Personalize your experience on our website
  • Analyze website usage and improve our services
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Legal Bases for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on the following legal bases:

  • Consent: When you have given clear consent for us to process your data
  • Contract Performance: To fulfill our contractual obligations to you
  • Legal Obligation: To comply with applicable laws and regulations
  • Legitimate Interests: For our legitimate business interests, such as improving our services

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and providing services
  • With third-party analytics providers (Google Analytics) to analyze website usage
  • With advertising partners (Google Ads) for conversion tracking and remarketing
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or merger
  • With your explicit consent

We do not sell your personal information to third parties.

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

7. Your Rights and Options

You have the following rights regarding your personal information:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact Information section.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your data during such transfers, including standard contractual clauses and adequacy decisions.

9. Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

  • Account information: Retained while your account is active and for 3 years after closure
  • Transaction records: Retained for 7 years for tax and legal compliance
  • Marketing communications: Retained until you opt out or request deletion

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

11. Third-Party Services

We use the following third-party services that may collect information about you:

  • Google Ads Conversion Tracking: Tracks conversions from our advertising campaigns
  • Google Ads Remarketing: Shows you relevant ads based on your website visits
  • Google Analytics: Analyzes website traffic and user behavior
  • Google Maps API: Provides location services if used on our website

These services have their own privacy policies. We encourage you to review their policies to understand how they handle your information.

12. Use of Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookies Policy.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@artisanstrcustom.cv
Address: 742 Evergreen Terrace, Springfield, IL 62704 USA
Phone: +1 (555) 123‑4567